KOMATSU

LIGHTNIN MIXERS

GKN SINTER MENTALS

NORANDA

BIRTAX RUMBOLD

GROVE WORLDWIDE

TOPPAN ELECTRONICS

CLARK MATERIAL

Ken Ryburn and Jack Dean, Managers of MIS, Komatsu Mining Systems

“The SysComSoft automation sessions being run at Komatsu Mining Systems are a great help in improving the efficiency of entering data into our Baan system. Time consuming running of multiple sessions has been replaced by entering the needed information into a single SysComSoft developed Power Session that then automates the required Baan sessions.  Another major advantage of automating the standard Baan sessions is that all data validation and integrity is maintained in the system.”

 

Fred Tantalo, Manager of Applications Development & Support, Lightnin Mixers

“We have used SysComSoft to automate various business processes requiring multiple Baan Sessions.  One User Interface allows a user to enter all data in one place and focus on business critical issues.  The Power Session executes all standard Baan sessions and the manual effort saved is extremely substantial.  The people at SysComSoft are knowledgeable in both technical and functional areas.  We plan on developing a long-term relationship with SysComSoft to constantly improve our business processes at Lightnin Mixers.

Jeff Moon, Manufacturing Systems Analyst, Lightnin Mixers

          “The solution that SysComSoft developed for us saved over a hundred man-hours annually. We were equally impressed with the attention to detail and the knowledge of functional processes demonstrated by SysComSoft personnel. Because of the success of our first application, we have begun to look for additional places where we might utilize SysComSoft's automation techniques in the transaction-heavy BaaN environment.”

 

Thomas A. Snyder, Business Analyst, GKN Sinter Mentals

“Anyone who has had to ship product to a customer knows how important it is to have flexibility and efficiency, while trying to get a shipment onto a waiting truck with the correct documentation. This is what SysComSoft has provided.  By creating a Power Session incorporating fields from more than five Baan main sessions and numerous sub-sessions, we have drastically reduced the amount of input time required to process an order from Baan Supply Chain.”

“In some plants, the time saving has been enough to allow us to move personnel from shipping to other areas of need. In others, it reduced the overtime and enabled employees to return to more important business functions rather than data entry.  In all of the plants currently using the session, none of them would want to go back to manually executing Baan Supply Chain sessions.”

“During the design and development of the power sessions, SysComSoft was in direct contact with the users to design the easiest and most efficient data entry screen possible to perform the required task and in many cases, making recommendations for improvement that the users hadn't even thought of.”

             “While creating, testing and going live SysComSoft provided superior support, commitment, and diligence to ensure that their product functioned as desired, and continues to do so.”

 

Rick Boswell, Programmer/Analyst , Noranda Aluminum Inc.

“Production reporting for Noranda Aluminum into the Baan sessions is very labor intensive.  We produce up to 40 production batches per day and inbound a total of 400 lots per day.  We wanted a reliable automated solution to keep from hiring any extra people.  Also, we wanted a solution that did not involve our people changing source code but allow us to use all of the processing and editing functionality from the Baan standard sessions.  Power sessions from SysComSoft provided the desired solution.  Manual entry into the Baan production sessions is no longer an issue for Noranda Aluminum. “  

 

Steve Townsend, Baan Project Team Leader, Britax Rumbold

          "In the autumn of 1998, the Baan Implementation Team embarked on the 1st of 4 Baan data migrations in the business. With this data migration in particular, Britax Rumbold had developed a suite of Terminal Emulation programs to migrate Sales, Purchase, Production Orders, and Work in Process."

          " The migration of this dynamic data took 4 days working around the clock, which meant that the company endured 4 days without any computing services.  The remaining three data migrations were to be much larger, and using the existing programs would have meant even greater computing downtime, which would be totally unacceptable."

          "I was introduced to Ming Zhang, President of SysComSoft at the 1999 BWU Fall Workshop in LA; he gave me a demonstration of the SysComSoft Power Sessions, which resolved all the Migration Issues:

  • Completed dynamic data migration in 8 hours with double the data in the 1st Migration

  • Speed - Very fast, use multiple terminals concurrently

  • Control - Log of records not migrated.

  • Restarts - Can restart migration, Does not duplicate records already processed

  • Errors - Rectify data problems interactively

  • Migration Manpower - Few terminal minders

  • Uses Baan to enter the data

  • Support - Excellent, this was faultless, we were supported from the time we wrote our first specifications, through testing, in the migration, and post migration."

          "Britax Rumbold operate a policy of ‘Do not customize Baan’ so when we need to increase functionality without customization, SysComSoft are the first people we turn to."

 

Jim Moberg, Chief Information Office, Grove Worldwide

          “The Power Session, from SysComSoft, has proved to be our most valuable means of Baan process automation. It is a proven means of responding quickly to our users ideas for eliminating the non-value-added activities associated with keying massive amounts of data in Baan’s sessions.”

           “I have found the Power Session to provide a reliable method for mapping dynamic data into complex Baan tables, such as Sales Orders and Purchase Orders. This method not only greatly reduces manual data entry, but it reduces the testing time required because the data is validated by the Baan session itself. We’ve used Power Sessions at all 6 site implementations to streamline the data mapping from a wide assortment of legacy systems”

          “Any ERP System designed to meet the needs of multiple customers will trade off process efficiency for flexibility. This may not become evident to the end-user until piloting or even “go-live”. SysComSoft’s Power Session returns the efficiency by automating required Baan sessions that tend to encumber company-specific processes. We have used Power Sessions to automate Receiving, Shipping, and some aspect of just about everything in-between. “

           “I’ve worked with Baan product for 5 years, and with SysComSoft for 4 of those years – as a solution designer, partner, and as a customer. Their products are 1st rate, and their people have the strongest Baan skills of anyone I’ve worked with. The Power Session is an excellent example of their creativity, and commitment to providing solutions that improve the return on their client’s return on their ERP system investment.“

          “SysComSoft became Grove’s premier partner in getting Baan up and running. They were able to solve technical problems quickly in the heat of system cutover, and they possess an uncanny ability to squeeze a solution out of what first appear to be insurmountable problems.“

          “We continue to rely on SysComSoft to support us as we migrate to new versions of Baan. As we move to stabilize and enhance our Baan environment around the globe, we have found that SysComSoft knows the details, and uses that knowledge to help resolve performance issue.”

          “We rely on SysComSoft to provide technical training for Baan. Their knowledge extends well beyond Baan, so that learning takes place in the context of the broad technical environment.”

 

Rick Cline, Director, Grove Worldwide

          "Service-based companies are turning to automation to boost efficiencies within their business software. Service software automations, such as the “power sessions” developed by SysComSoft are improving efficiencies within warehousing operations, as well as the fast and efficient processing of data. Savings can be realized in manpower, pick time of products, accuracy of data processing, and improved customer satisfaction."

          "Doing “more with less” is the current cry within all industries.  Power sessions are one way to achieve savings while improving Customer Expectations."

          "Automation of multiple data process steps “will” speed up your operation, without implementing change that is apparent to the employee staff. This in it self, saves in employee training cost. There is no process re-engineering that requires user training."

          "An example of the “power session processing” experienced at Grove Worldwide was in our Warehouse Operation. Our Baan software required the following steps to pick a part and then complete the process to invoice the part:

  • Print a pick list

  • Release the out bound

  • Confirm the part delivery

  • Print a pack slip

  • Add freight data

  • Process the invoice

          "We were able to reduce the number of steps significantly with a SysComSoft power session. Employees are now able to grab the next pick order, pick the parts and with one keystroke the order processing is complete. Saving has occurred in manpower, efficient fast entry of data, while achieving our goal of improved customer satisfaction."

 

Tom Liu, Director of IT, Toppan Electronics

“Toppan Electronics, Inc. was seeking an alternative to modifying the Baan ERP Software source code.  However, we required automatic completion of shop orders on the magnitude of 300 shop orders per day.  The SysComSoft power session automatically completes the shop order (reducing the number of keystrokes per order) in a batch process that runs every minute thus providing up-to-date information.  The performance is excellent and requires little maintenance.  We highly recommend SysComSoft power sessions for any redundant processes to streamline the Baan process.”

 

Ronnie Johnson, Configuration Manager, Clark Material Handling

          "... two Power Sessions that are extremely critical in completing our task in a more timely and efficient manner. The first one was the changing of dates on sales orders. In our business, that are frequent occurrences that require many process steps to change the order headers and lines to new dates, canceling production orders, etc.. The second very productive Power Session is the production order completion process. In both cases, there are significant reduction in man hours. More importantly is the ability to serve our customers much quicker and that is what businesses are all about."